Frequently Asked Questions
Rise is dedicated to redefining the industry by providing simple reliability and an amazing top to bottom experience. All products are priced affordably and simply at whole dollar amounts including tax for a simplistic shopping experience. If for any reason your product does not completely satisfy you, we offer an easy no hassle return policy for all orders. Learn More: Our Story
By shopping online you are able to avoid the dreadful markups required to support a brick and mortar store. You have access to the best selection, at the best price 24 hours a day. You don’t have to drive to the store with your products arriving easily at your doorstep. Smoke smarter and happier by choosing to Begin Your Rise with the best online headshop. Shop Now
Yes! The product you see is the exact one you will receive! Rise also only keeps products on the site that are in stock, so if you are seeing it it is available!
Rise is a growing company with a constantly changing inventory. This means that if you see something you like, grab it while you can. If you cant find anything today, check back tomorrow to find exactly what you are looking for.
Of course. All orders will be placed in an unmarked brown package which will arrive at your doorstep. The package will be marked as shipped from ‘Rise inc.’ This is also how the transaction will appear on your bank/paypal statement.
Orders are shipped from San Antonio, Texas, 78249. Orders ordered after 2pm CST will be shipped the next day, all other orders will be shipped out the same day as it was ordered.
Yes! It’s not to good to be true, we offer FREE USPS First Class Shipping on all orders in the USA.
Rise offers two shipping options for orders shipped in the USA. Free Shipping with USPS First Class (3-5 days) and Expedited Shipping with USPS Priority Mail (2 days).
International Shipping is also offered for an additional fee.
We process our standard transactions through the very respected Stripe Company which processes: Visa, MasterCard, AmericanExpress, Discover, and Apple Pay.
We also allow payment through PayPal.
If you need to cancel your order for whatever reason please contact us immediately. Most orders are packed and shipped immediately, so the sooner you let us know how we can help the better. Contact Us